Office Manager

Office Manager
Location: Coeur d’Alene, ID
Status: Full-Time | Non-Exempt
Reports to: Executive Director
About Family Promise of North Idaho
Family Promise of North Idaho (FPNI) is a nonprofit organization dedicated to helping families with children who are experiencing homelessness or at risk of homelessness achieve sustainable independence. We provide shelter, meals, and comprehensive support services through a community-based approach.
 
Position Overview
The Office Manager ensures smooth and efficient operations for Family Promise by managing administrative, financial, and communication functions. This role supports organizational goals through office systems, event coordination, and stakeholder engagement.

Key Responsibilities

• Financial & Grant Management: Manage accounts payable/receivable, budgets, expense reporting, and grant tracking.
• Administrative Operations: Maintain office policies, calendars, mail handling, and prepare reports/documents.
• Technology & Data: Oversee IT infrastructure, manage Bloomerang CRM and event platforms, and ensure data accuracy.
• Communication & Marketing: Liaison with partners, maintain donor/vendor relationships, manage social media and campaigns.
• HR & Staff Support: Assist onboarding and train staff on systems and procedures.
• Event Coordination: Organize meetings and events; support fundraising activities.

• 2+ years in office management or administrative roles.
• Proficiency in Microsoft Office; CRM experience (Bloomerang preferred).
• Strong organizational, communication, and problem-solving skills,
• Collaborative, adaptable, and mission driven.
• Degree in business or related field preferred; grant management experience a plus

• Primarily seated work; occasional lifting under 25 lbs.
• Frequent computer use, phone calls, and virtual/in-person interactions.